Frequently Asked Questions
Where is delivery available?
Right now delivering is available on our website within a 7 mile radius of our store. Our store address is 43904 Mound Rd. Sterling Heights MI 48314.
Is there a delivery fee?
Yes, we charge between $5-$7.99 for delivery, depending on your distance from us.
Is there an order minimum?
Yes, our order minimum is $30 to qualify for delivery, excluding sales tax and delivery fee.
When do you deliver?
We deliver during normal business hours. Orders must be in 1 hour before closing to receive same day.
Can I edit my order after it's placed?
Unfortunately, at this time you are not able to edit the order after it has been placed.
Can I add delivery instructions to the order?
Yes, before proceeding to check out there is an order notes section where you may help with providing special instructions to the driver regarding your location, especially in apartment or condomium complexes where GPS location isn't always accurate.
Can I order ahead of time?
Currently, this feature is not available but if you leave a comment in the order notes section about a specific time frame you would like your order to be delivered we will accomodate. (Ex: Please deliver between 6-7pm.)
Will I need to provide an ID to accept delivery?
You MUST be able to present a valid government-issued ID (e.g., driver’s license) confirming your date of birth to receive your order. Failure to provide either will prevent the driver from completing your delivery. Your order will be returned to the store, and your credit card will be refunded minus the delivery fee.
Can the delivery driver refuse to deliver to me?
Yes. If you are visibly intoxicated or cannot provide proof of eligible age (21 or older), they reserve the right to refuse to deliver the order. Your order will be returned to the store, and your credit card will be refunded minus the delivery fee.
Do you deliver to office buildings?
Yes, we do! Just make sure to include instructions on how to locate you in the order notes section before you complete your order.
One hour has passed and I haven't received my delivery. What do I do?
Please call us at (586) 739-1030 to speak to one of our associates in regards to your delivery.